Privacy Policy

This privacy policy sets out how Strictly Comfort uses and protects any information that you give Strictly Comfort when you use this website. Strictly Comfort is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Strictly Comfort may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This Privacy Policy explains how we manage your personal information (including your credit information) in accordance with the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000.

What Information do we collect?

The type of information we collect generally includes:

your name;

contact information including email address;

shipping address;

billing and credit card information;

any email correspondence you have had with Strictly Comfort;

Credit card information obtained at our store, by telephone or through our websites, is not stored and is used by the bank only for the purposes of a consented transaction by you, and where applicable by our supplier for processing. This is to ensure the transaction is not fraudulent and once its accuracy is confirmed, this information is destroyed. If you used PayPal to complete your transaction, your personal information will be collected and used by PayPal in accordance with its privacy policy.

Non Personally Identifiable Information

Like most websites, every time you visit our websites, statistical information may be collected. This information relates to your online browsing experience, and your personal details remain anonymous. Under no circumstances we trace we trace the source back to you. Examples of this type of information include:

the type of Internet browser you are using;

the screen size of your device;

the computer operating system you are using;

your computer’s IP address;

the web page or search query that referred you to our websites; and

the pages you view while on our websites.

We collect this information to provide you with an enhanced website experience, for marketing and reporting purposes, and to allow us to tailor our communications.

What we do with the information we collect?

All details are strictly confidential. We will not, under any circumstances, pass on personal details to third parties without first requesting your consent unless, when necessary for the purpose of credit card authorizations, financing applications and order fulfillment.

Information we collect from you can be use in a following way:

to process your purchase order;

for internal record keeping;

We may use the information to improve our products and services;

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


At Strictly Comfort, we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

In order to ensure that your personal information is kept safe and secured, we employ the Secure Socket Layer (SSL) protocol through which information transferred is encrypted. These systems are regularly updated to ensure high security standards and protect your personal information from unauthorised access.

However we cannot guarantee absolute protection since transactions over the internet always include some element of risk (i.e. from hackers or misuse) and so while we will do our part to ensure the protection of your information, we advise you to take precautionary measures when interacting with our website.

Changes to Our Privacy Policy

As part of ongoing commitment to our customers, we strive to deliver the highest quality service through our website, however we do not guarantee the accuracy, completeness, availability or timeliness of anything posted on the website. We reserve the right to modify our policies at any time without notice.

Contact Up

We value customer feedback and welcome your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us.